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Shipping Policy

Glodok Power Equipment offer Land, Air Freight and Sea Freight delivery services and also receives orders for International Shipping. Neat packaging using Pallet Box, We Provide Guarantees for packaging and shipping.

For Shipments that use Lift Gate Service, we use ships and work with DHL, FedEx, UPS, EMS and other International shipping forwarder. (All International Door to Door Shipping) + FREE LIFEGATE SERVICE
So all orders will be delivered to the front of your house.

Orders will be processed within 2 - 3 working days after receiving your order and payment confirmation on our website.

After the shipment is complete, our Team will provide you with a Tracking Number, to make it easier for you to track the shipment and receive orders.

Delivery Time

Estimated delivery times:

Java Area: 1–5 business days
Sumatra / Kalimantan / Sulawesi: 3–10 business days
Overseas : 3 - 45 days, depending on your area/ city/ or country location.

Actual delivery times may vary.

All products that we send will include official international warranty card from each brand that you ordered, and warranty can be used at your city dealer.

Heavy Equipment Shipping

Large industrial products, sanders, shapers, and heavy equipment may require special freight arrangements.

Additional logistics coordination may apply depending on destination and equipment specifications.

Shipping Damage

Customers are advised to inspect packages upon delivery.

Any shipping damage should be reported immediately with supporting photos.

For questions and further information, you can contact us :

Glodok Power Equipment
Address : Jl. Kali Kecil I No. 41, Kampung Pondok, Padang Barat, Padang, Sumatera Barat, Indonesia
Phone : +62 851 9867 3808