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Shipping Policy

Glodok Power Equipment offer Land, Air Freight and Sea Freight delivery services and also receives orders for International Shipping. Neat packaging using Pallet Box, We Provide Guarantees for packaging and shipping.

Delivery method and final delivery location depend on the product size, carrier service, destination accessibility, and freight requirements.

Import duties, taxes, customs clearance fees, and other destination charges are not included in the product price and are the customer’s responsibility. Please check the import tax before you buy the products, courier company will help for arrange the customs clearance.

Orders will be processed within 2 - 3 working days after receiving your order and payment confirmation on our website.

After the shipment is complete, our Team will provide you with a Tracking Number, to make it easier for you to track the shipment and receive orders.

Delivery Time

Estimated delivery times:

Java Area: 1–5 business days
Sumatra / Kalimantan / Sulawesi: 3–10 business days

Overseas :
United States : 35 Days by Sea Freight
Estimated transit time to the United States is approximately 35 calendar days after dispatch.

Other Country : 3 - 45 days, depending on your area/ city/ or country location

Order handling takes 2–3 business days before dispatch. Actual delivery times may vary.

Heavy Equipment Shipping

Large industrial products, sanders, shapers, and heavy equipment may require special freight arrangements.

Additional logistics coordination may apply depending on destination and equipment specifications.

Shipping Damage

Customers are advised to inspect packages upon delivery.

Any shipping damage should be reported immediately with supporting photos.

For questions and further information, you can contact us :

Glodok Power Equipment
Address : Jl. Kali Kecil I No. 41, Kampung Pondok, Padang Barat, Padang, Sumatera Barat, Indonesia
Phone : +62 851 9867 3808